https://www.acfequityresearch.com/ is owned and operated by ACF EQUITY RESEARCH LTD [ACF]. For more information and contact details, please see ‘ACF/Contact Us’. Throughout this policy, ACF is referred to as ‘we’ or ‘us’ and ACF’s policies, procedures, etc as ‘our’.
- Introduction
ACF is committed to protecting the privacy of users of its site(s), and to delivering the highest-quality service possible. Please read our privacy and security policy to understand how we use and protect the information you provide.
This policy is effective as of 8 March 2013.
1.1 ACF Equity Research Ltd [we] collects and uses information in the following ways:
1.2 If you have any questions about this statement or your personal information, please contact us by using this form or by email at info@acfequityresesarch.com
1.3 Please note that by using this site, you agree with the collection, storage, use and disclosure of your personal data in accordance with this privacy and security policy.
1.4 We may change or modify our privacy policy depending on the content and services we are providing at any point in time. We shall post any changes to our privacy and security policy on this page. Therefore, please read the privacy and security policy each time you use the site, as access to or use of the site means you agree to the version of the privacy and security policy in effect when you use the site.
- Information collection and use
2.1 We store and process your personal information when you:
2.1.1 register in order to access products or services on this site. ACF collects personal information as follows full name, company name, job title, email address, country of residence, product and research preferences.
2.1.2 place an order for a product or service. ACF collects contract information, including your telephone number and postal address.
2.1.3 Engage with ACF for one of our briefing services or make a site enquiry ACF collects personal information such as your full name, company name, electronic and postal contact details, as well as any other personal information you disclose in your correspondence and other communications.
2.1.4 To the extent permitted by law, we may monitor electronic communications for the purposes of ensuring compliance with our legal and regulatory obligations and internal policies.
2.1.5 We may also collect email traffic headers (“from”, “to” and timestamp fields) for analysing patterns of network traffic and managing client relationships, although please note that any communications with e-mail addresses which are not associated with a company e-mail address are automatically excluded.
- Personal information collection and use via our website
You do not have to give us any personal information in order to use much of this website. However, if you wish to take advantage of some or certain of our content and or services that we provide or make available or apply to join ACF Equity Research Ltd [ACF], you will need to provide certain information.
3.1 We store and process your information on ACF IT equipment and databases and in any other media wherever located, including outside the European Economic Areas (EEA) to:
3.1.1 Provide a better service to you so that the site recognises you when you return and to keep our marketing communications to you as focussed and relevant as possible in respect of new and existing products and services, and to understand the way you use the site and to periodically send information via email (to the email address you have provided) or display promotional offers relevant to you;
3.1.2 Carry out customer and user surveys as part of our internal and external market research via email, telephone, SMS, fax or post conduct, whereby we may contact you by email, telephone, fax or post. The information collected may be used to customise or improve products, services and the website:
3.1.3 Process your commercial and promotional orders or product access requests;
3.1.4 Respond to your enquiries received by email, telephone, fax or post.
- Information sharing and disclosure
ACF is the sole owner of the information collected on this website. We do not sell, rent, share, or transfer your personal information, except as set out in this statement. We use your information to improve our marketing, for administration and to provide consultancy. If necessary, we may pass your information between our offices. Our offices are listed on this website and the list is updated as appropriate. We may employ the services of a third party to help us in certain areas, such as website hosting. In some cases that third party may receive your information. Furthermore, we may be required to disclose your information by any applicable law or regulation. However, at all times ACF will control and be responsible for the use of your information
The types of information we collect through our website are described below. By using our website you consent to the collection and use of any personal information in the manner described.
4.1. Blogs, Investment Research and Interviews
ACF may or may not produce blogs, research notes and interviews now or in the future to which you may subscribe. If you wish to subscribe to blogs and research notes, please register by completing our subscription form. To unsubscribe, either update your details via the subscription form or email us at info@acfequityresearch.com.
If you register with ACF via the website or place an order or contact us via email, post or telephone we may share information about you to the following, for the purposes set out below:
To ACF’s employees and agents (who may be operating outside the EEA for them to administer any accounts or services provided to you through the site.
4.2. Transfer of business
If ownership or operational control of all or part of the site were transferred, whether as part of the sale of ACF Equity Research or its business assets or for any other reason requiring a transfer of control, we may disclose your personal information to the transferee.
We may need to disclose personal information to protect ACF Equity Research and our licensors’ rights and property, or to comply with any applicable law or valid legal process.
If we provide your information to the third parties described above, we will always require those parties to adhere to the same privacy and security procedures that we follow. By submitting your personal information, you agree to this transfer.
4.3. Transfer of information outside EEA
We expect to have offices worldwide and as such your information may be transferred to, stored at, or processed at a destination outside the EEA in our group of companies.
By submitting your personal data, you agree to this transfer, storage or processing. We will take necessary steps to ensure your data is treated and processed securely and in accordance with this privacy and security policy.
4.4. Aggregated information and tracked information
We may share non-personal aggregated data about site visitors and site users as well as, but not limited to, research report downloads/open statistics, webcast view/load statistics, sales and traffic patterns with our clients, partners and other third parties. This information does not identify users and visitors in any personal capacity but provides generalised information about the users and visitors to the site.
4.5 IP addresses
We use IP addresses to analyse trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
4.6 Links
This website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites. This privacy statement applies solely to information collected by this website.
4.7 Security
We take all appropriate steps to protect your information both online and off-line. If you would like information on our security procedures, please contact us using our contact form.
4,7.1. As required by the UK Data Protection Act 1998, we have strict regulatory and security procedures for the storage and disclosure of information that you provide to prevent unauthorised access to or disclosure of the information collected online. In particular, we encrypt account passwords and use platforms to prevent your account details being accessed by anyone else using the internet.
4.7.2. Despite using encryption and other technology providers, we cannot guarantee the security of the information you disclose. You accept the inherent risks of providing information and dealing online and will not hold ACF Equity Research responsible for any breach of security unless this is a direct result of our negligence or wilful default.
4.7.3. You must ensure that viruses, trojans, worms or equivalent or similar items do not enter your computer system. We assume no responsibility for any loss, howsoever arising, resulting from such viruses, trojans, worms or equivalent or similar items.
4.7.4. If you have any reason at all to be concerned about security, please email us at info@acfequityresearch.com
4.8 Effect of Policy
This policy does not form a contract between an individual and ACF. The policy may also be subject to change. Whenever you need to refer to this policy you should contact us for the most up to date version.
- Recruitment
To apply for positions with ACF you may supply us with your email address, covering letter and CV. Any information you send us for the purpose of a job application will be treated by us with the greatest care and for that purpose only.
In acknowledging an application ACF is not verifying the content, accepting the application or making any offer of employment or engagement. ACF is not obliged to accept or respond to any applications.
ACF is an equal opportunity employer, in accordance with applicable legislation, and does not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislations. All employment related decisions are made entirely on merit.
- Contact us
If you:
- would like to access the personal information we hold about you;
- believe that information we hold about you is incorrect; or
- have any questions in relation to the information concerning privacy and personal information.
then we ask that you contact us using our contact form and we will take reasonable steps to resolve those concerns as soon as practicable. In some cases we may not be able to give you access to personal information we hold regarding you if making such a disclosure would breach our legal obligations to our client or if prevented by any applicable law or regulation
- Telling us about changes to your personal information
If you wish to update or change your registration information, you may do so on our website via our webform on our contact us page here and selecting Update Personal Information in the Select Subject(s) box. Alternatively, please email info@acfequityresearch.com with your amendments. Our Compliance Officer will update your information and/or direct marketing preferences.
- Electronic communications
Important note – internet communications are not secure unless the data is encrypted. We cannot accept any responsibility for the unauthorised access by a third party and/or the corruption of data sent by individuals to ACF Equity Research. It is your responsibility to determine whether you need to encrypt your data before sending.
- Social Media
We own or rent pages and accounts on selected social media platforms such as, but not excluding, linkedin and Twitter to inform, assist and engage with clients and investors. We monitor and record comments and posts made on these channels to help improve our services.
We are not responsible for any information posted on those sites other than information we have posted and do not endorse social media sites, or any information posted on them by third parties or other users.
When engaging with ACF on social media platforms, personal data may be stored on those social media platform’s servers, which are outside our control. Any information posted to such platforms may be accessed and read by the general public. It is not an appropriate forum to discuss clients or investment arrangements. Please note, we will never ask you to share account or password information via social media sites and you should not post such information on those channels.
We regularly update and monitor social media accounts and welcome feedback and ideas via these channels and forums. We endeavour to engage social media users whenever possible, but we cannot guarantee to read or reply to all messages sent to official ACF social media accounts.
Investment research themes and other helpful suggestions are passed to the relevant teams at ACF Equity Research for assessment, but no guarantee is made that ACF will act on any ideas or recommendations submitted.
- Right to see your information
Under the UK Data Protection Act 1998, you have the right to see the personal information that we hold about you, whether collected through your use of the site or through any communications you have had with us. To access these records, you must provide us with a detailed written request by post, for which a small fee is payable. If you have any queries about your right or wish to make such a request, please contact us by e-mail at info@acfequityresearch.com or write to ACF Equity Research, Compliance, 125 Old Broad Street, LONDON, EC2N 1AR
- Contact
If you have any questions about privacy and/or security issues, please email info@acfequityresearch.com or write to ACF Equity Research, Compliance, 125 Old Broad Street, LONDON, EC2N 1AR